Improved Service

Today I went to the Immigration office in the old Subang airport to renew my passport. Much have been said about our government service industries, today I finally get a first hand experience myself. I would agree that yes, their services have definitely improved much compared to ten years ago. I still remember when I first followed mum to the Immigration Office to make a new passport.. It was so packed I have to stand in the line for ages and ages... then it took about 2 weeks to wait for the passport to be ready and collect. Today, I've done everything.. in ONE day.. let's say... maybe only half a day. I was there at about 9am, took number and 15 minutes later I'm at the counter getting my finger prints done. Half and hour later I was already at the cashier paying RM300 for the fees. Then I hanged out at the the nearest McDonald because they need to take 2 hours to complete your book. at 12pm I'm back at the Immigration office and voila! My passport is done! cool! I can head back to work then.....sigh....

Overall, it was good actually.. comparing to the hours of sweat and stress that we use to have when the thought of making a passport comes to mind.

However, I still think there are some improvements that need to be made:

1. There are not enough signage and information visible enough for the public on what you should prepare and which counter you should go to take your number etc. Yeah, there ARE some signs and papers sticking on the wall explaining some of the information, but they're dark and the papers/posters are dirty. Malaysia... we should uphold our country's image as a nation that is clean and systematic and this should be shown especially in our

government industries as they directly represent us.
2. Toilets! Need I say more...

3. Service with a SMILE and politeness. "Eh.. you pergi sana take photo! then balik cari I!"

In order to improve our image.. we should use at least proper English / Bahasa Malaysia.

Besides the above, I guess the overall rating would be good (^_^) keep it up Malaysians!
Oh ya! Happy Independence Day, Malaysia! MERDEKA!

I'm going to Putrajaya to watch the fireworks tonight~~ hopefully the traffic won't be too congested.. :p

A * \ Blasting / * Weekend

My first presentation as an Allianz Life Insurance Agent. Yes, finally the result of the exam is out and… I PASSED! with a grade ‘C’ :p hehehe… hey not bad for a person who haven’t study at all and only manage to read through the model questions in the 20 minutes of LRT ride on the way to exam. I was thinking.. ok, if I failed…then forget about it… but then I passed! Oh no… now I have to do a regular presentation of at least 6 people per week in order to get at least one closing per week to achieve my RM10,000 premium (T_T) how… I’m still wondering why am I so enthusiastic in signing up for the test in the first place! I don’t have any friends that works with Allianz, nor even any acquaintance.. and I actually just “volunteer” to explore a new “path” of career and here am I… selling Income Plan and all… sigh… since I’m in.. I might as well make it a target to achieve what I set out to do.. though the exam fee is not much, still.. I’m the kind of people who would stay and walk till the end of the race if I have decided to start one. So.. support me my friends!!!! Actually the Income Plan was quite good I even bought one myself.. the up side is you only pay 10years of premium and that’s it! After the 10years you only sit back and get the 7% fixed income of the sum assured… so in addition of getting paid you’re also insured! Think about it… and call me… (^_^)

August 25^th, today at the Pyrofest Fireworks Competition… Team Italy coloured the sky of Putrajaya with quite a spectacular fireworks display! It was far better than Team Australia that I saw on Wednesday. The place was not too crowded and I’m glad that it’s also windy and cool. I was there with 2 of my friends and since I’m the only one that brought a camera that night… I’ve recorded the whole 22minutes of fireworks display. Gosh…my hand… it’s so tiring.. and I’m trying so hard not to move my hand too much not even a slight shake as then the movie will be blur and it wont turn out nice. It’s worth it though (^_^) however I was kinda tired that night.. after waking up at 8am in the morning on such a nice weather…then go to class.. then do a practiced presentation for YeeLeng… then shopped… then at night holding my camera the whole night trying to be as motionless as possible for 22 minutes even there’s a lizard crawling on my feet…(-_-)… I’m soooo tired…. An eventful day! Thanks Kar Fai for being the driver of the night! J okie… time go zzzzz…. Tired…. (actually this was written on Saturday nite but is posted today due to no network connection :D )